Question 1

What does Morndeck monitor in my Google Business Profile?

Accepted Answer

Morndeck is built around a connected Google Business Profile (GBP): it surfaces review activity, lead signals, and post work in the owner workflow. Connect your profile during onboarding to see the data available to your business; the app does not promise a specific monitoring cadence or coverage before connection.

Question 2

What is the Morndeck morning briefing?

Accepted Answer

The morning briefing brings together the work Morndeck surfaces for your local business—overnight leads, review activity, reply drafts, and the Google-post queue—so you can decide what needs attention. It is an owner-facing workspace, not a promise that every item is automated or ready without review.

Question 3

Does Morndeck write or publish review replies for me?

Accepted Answer

Morndeck can prepare reply drafts and route them through its review workflow. Higher-risk or lower-rating reviews can remain in the human-review queue, so you can edit, approve, or dismiss a draft before it is published; exact reply access depends on your plan and account setup.

Question 4

Can I create and schedule Google Business Profile posts?

Accepted Answer

Yes. Morndeck includes a Google Business Profile post workspace for drafting, scheduling, and reviewing post activity. Available actions depend on a connected profile and the post state, and publishing still follows the permissions and workflow shown in your account.

Question 5

What happens during onboarding?

Accepted Answer

Create an account, set up your business, and connect Google Business Profile when you are ready. Morndeck then uses that setup to show the relevant briefing, reviews, leads, and post work. If you are not ready to connect GBP, the onboarding flow can leave that step for later; availability depends on your account state.

Question 6

Which plans include the briefing, replies, and multi-location access?

Accepted Answer

Morndeck has a free Starter tier, Standard at $15/mo, and Pro at $20/mo. The current pricing page is the source of truth for what each plan includes: Pro is the tier described for multi-location BusinessSwitcher access, while reply capabilities vary by plan. Compare the current plans before you sign up.

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